Who we are
Privacy Policy
Effective Date: January 1, 2025
At Tecolote Visions, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us about custom pieces.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Your name, email address, phone number, and shipping address if you contact us or place an order.
- Order Details: Information about your custom piece, including preferences, reference images, and communications.
- Website Usage Data: We may collect non-identifiable data (like pages visited or time spent on the site) using cookies or similar technologies to improve our site experience.
2. How We Use Your Information
We use your information to:
- Respond to inquiries about custom pieces or orders
- Process and ship orders
- Communicate updates about your project
- Improve the website and user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
3. How We Protect Your Data
We take reasonable steps to protect your personal information using secure methods and limited access. However, please note that no method of transmission over the internet is 100% secure.
4. Third-Party Services
We may use trusted third-party services (like payment processors or website analytics tools) that have their own privacy policies. We recommend reviewing those policies if you interact with them during your visit or purchase.
5. Your Choices
You can:
- Contact us to update or correct your personal information
- Request to have your data deleted (unless we need to retain it for legal or order fulfillment reasons)
- Opt out of non-essential communications at any time
6. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from them.
7. Updates to This Policy
We may update this policy from time to time. The effective date at the top will reflect the latest version. We encourage you to review it periodically.
8. Contact Us
If you have questions about this policy or how your data is handled, please contact:
Tecolote Visions
Email: [email protected]
Website: www.TecoloteVisions.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media & Copyright
All images displayed on this website are the exclusive property of Tecolote Visions and are protected under U.S. and international copyright laws. This includes photographs of jewelry, woodwork, cabochons, slabs, and any other original works shown. No image may be copied, reproduced, modified, distributed, or used in any form without prior written permission from Tecolote Visions.
Unauthorized use of these images is a violation of copyright and may be subject to legal action.
For licensing or usage inquiries, please contact us directly.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Tecolote Visions respects your privacy and does not sell, trade, or share your personal information with third parties. The only exception is Kozmic Soul Solutions LLC, our parent company, with whom we may share information as necessary to fulfill orders, provide customer support, or improve our services. Any shared data remains protected and is used solely for legitimate business purposes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.